TELECOMMUNICATIONS NETWORK TECHNICIAN I

                                                                                                                        37110

(Competitive)

 

DISTINGUISHING FEATURES OF THE CLASS

This work involves responsibility for performing skilled technical work in the maintenance and repair of a telecommunications network system within the Syracuse City School District. Under the general supervision of the Director of Infrastructure Services, an employee in this class isolates and repairs a failing element of a specific telecommunications unit of line, monitors the network for problems of response time and installs the network equipment. Supervision is not performed by an employee in this class. Does related work as required.

 

TYPICAL WORK ACTIVITIES

Maintains, installs, and repairs electrical, telecommunication equipment and network component units such as phones, switches, security cameras, card access and intrusion systems.

Monitors and controls the network for problems of response time and initiates necessary corrective action.

Troubleshoots and repairs phones, cameras, door access, intrusion alarms, wired and wireless networks.

Installs new wired networks connections as needed.

 

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Working knowledge of the principles of telecommunications and networking.

Ability to climb ladders up to 12 feet.

Ability to judge facts and circumstances choosing correctly between several alternatives.

Ability to relate well to both system users and technical people.

 

MINIMUM QUALIFICATIONS

Promotional:

One (1) year of permanent competitive class status in the title of Computer Equipment Maintenance Specialist.

Two (2) years of permanent competitive class status in the title of Helpdesk Operator.

 

Open Competitive:

    1. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s Degree or higher in Computer Science, Networking or a closely related field; or,
    2. Two (2) years of full-time work experience or its part time equivalent in the field of electronic telecommunication systems repair or maintenance; or,
    3. An equivalent combination of training and experience as defined by the limits of (A), (B), and (C)

NOTE:

Successful completion of training in Electronics, Electronic Technology or a closely related field at a regionally accredited or New York State registered college or technical or trade school may be substituted for the required work experience on a year-for-year basis.

 

Date of original composition: 07/2025