TELECOMMUNICATIONS NETWORK TECHNICIAN III

37150

(Competitive)

DISTINGUISHING FEATURES OF THE CLASS

This work involves responsibility for performing highly skilled technical work in the maintenance and repair of a telecommunications network system within the Syracuse City School District. Under the general supervision of the Director of Infrastructure Services, an employee in this class plans, manages, and evaluates large-scale installation projects. Employees are also responsible for isolating and repairing a failing element of a speciﬁc telecommunications unit of line, monitoring the network for problems of response time, and for the installation of the network equipment. The position also requires an employee to confer with vendor representatives, system programmers, and console operators. This class differs from that of lower-level Telecommunications Network Technicians by the more difficult and complex tasks of planning, managing, and evaluating installation projects. Supervision is typically not performed by an employee in this class; however the incumbent has leeway to assign tasks to lower-level technicians and advise them on equipment repair and troubleshooting. Does related work as required.

TYPICAL WORK ACTIVITIES

Selects appropriate network and telecommunications solutions with supervisor approval.

Plans and manages large-scale installations of network and telecommunications equipment.

Plans, assigns, and oversees the work of subordinate employees engaged in telecommunications and network equipment maintenance and repair tasks.

Maintains, installs, and repairs phones, network switches, physical networks, cameras, intrusion alarm systems, and card access systems.

Monitors and controls the network for problems of response time and initiates necessary corrective action.

Confers with users, technical staff and vender representatives to identify network problems, order replacement parts and supplies, and expedite repairs.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Thorough knowledge of the principles of electronic technology as applied to trouble shooting procedure and preventive maintenance.

Good knowledge of the concepts, use and abilities of a computer system inclusive of telephone data line characteristics both dedicated and dial.

Ability to judge facts and circumstances choosing correctly between several alternatives.

Ability to relate well to both system users and technical people.

Ability to plan, manage and evaluate large-scale installation projects.

Ability to constructively advise a lower-level technician on equipment repair and troubleshooting.

Ability to assign tasks and oversee the work of subordinate employees.

Ability to climb ladders up to 12 feet.

Ability to work well with others.

MINIMUM QUALIFICATIONS

Promotional:

Four (4) years of permanent competitive class status in the title of Telecommunications Network Technician I; or,

Two (2) years of permanent competitive class status in the title of Telecommunications Network Technician II.

Open Competitive:

1. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s Degree or higher in Computer Science, Networking or a closely related ﬁeld and three (3) years of full-time work experience, or its part-time equivalent, in the field of electronic telecommunication systems repair or maintenance; or,
2. Five (5) years of full-time work experience, or its part time equivalent, in the ﬁeld of electronic telecommunication systems repair or maintenance; or,
3. An equivalent combination of training and experience as deﬁned by the limits of (A) and (B).

NOTE:

Successful completion of training in Electronics, Electronic Technology or a closely related ﬁeld at a regionally accredited or New York State registered college or technical or trade school may be substituted for the required work experience on a year-for-year basis.

Date of original composition: 07/2025