(Competitive)
25590
The Coordinator of Mental Health is a key leadership position within the Student Support Services Department at the Syracuse City School District, responsible for overseeing and managing the District Response Team. The work involves responsibility for coordinating crisis response efforts, providing supervision and support to team members, and ensuring the delivery of high-quality behavioral and/or mental health crisis response services to students in accordance with all applicable laws, rules, regulations, policies and procedures. The work is performed under supervision of the Director of Student Support and Intervention with leeway allowed for the exercise of independent judgement and initiative in the area of crisis response coordination and supervision. An employee in this class exercises supervision over subordinate staff. Does related work as required.
TYPICAL WORK ACTIVITIES
Provides leadership, direction, and supervision to the members of the District Response Team, including mental health professionals and support staff.
Assists in developing protocols to maintain clear roles, responsibilities, and performance expectations for team members, ensuring accountability and adherence to established protocols.
Oversees the coordination and deployment of the District Response Team’s response services, ensuring timely and effective intervention for students experiencing behavioral and/or mental health crises.
Collaborates with school administrators, law enforcement, emergency services, and community agencies to coordinate appropriate crisis response efforts and ensure seamless communication.
Assists in developing and implementing standardized protocols, procedures, and best practices for crisis intervention and follow-up care, in accordance with all applicable laws, rules, regulations, policies and procedures.
Assists in the assessment of the effectiveness and efficiency of crisis response protocols and procedures and identifies opportunities for improvement.
Assists in developing and implementing initiatives to enhance the District Response Team's capacity and capabilities, including training programs, skill-building workshops, and cross-training opportunities.
Monitors and evaluates the impact of crisis response efforts on student outcomes, mental health service utilization, and overall school climate, and makes recommendations for programmatic improvements.
Assists in cultivating and maintaining effective partnerships with internal and external parties, including district and school administrators, teachers, parents, mental health providers, and community agencies.
Represents the school district on local and regional committees, task forces, and initiatives related to behavioral and mental health crisis response and student well-being.
Conducts regular team meetings, case reviews, and debriefing sessions.
Ensures accurate and thorough documentation for the RECOVS grant requirements including crisis interventions, assessments, referrals, and follow-up activities, in compliance with legal and regulatory requirements.
Thorough knowledge of the principles and techniques used in coordinating the delivery of mental health services.
Thorough knowledge of NYS laws, rules, regulations, policies and procedures relevant to individuals in a school setting experiencing mental health, drug and/or alcohol abuse crises.
Thorough knowledge of the community agencies and their services and programs available to students in need of additional resources.
Ability to coordinate crisis response services in a school setting.
Ability to provide professional leadership.
Ability to work and communicate effectively, both orally and in writing, with other high level personnel.
Ability to supervise the work of subordinate staff.
Ability to evaluate and recommend changes and improvements to mental health programs.
Ability to prepare reports and complete documentation.
Ability to work effectively with diverse populations.
MINIMUM QUALIFICATIONS
Possession of a New York State School Administrator Certification or Master’s Degree from a regionally accredited college or university in Social Work, Counseling, Psychology, or a related field and five years of work experience in mental health crisis intervention, which must have been in a supervisory or leadership role.
SPECIAL NECESSARY REQUIREMENT
When required to operate motor vehicles, candidates must possess a valid New York State driver's license appropriate for the type of vehicle to be operated.
Date of original composition: 06/2025