PEER SUPERVISOR                                              

      20130

(Competitive)

DISTINGUISHING FEATURES OF THE CLASS

The work involves responsibility for overseeing the activities of the peer outreach program. An employee in this class will provide support to Peer Specialist staff, collaborate with community partners to ensure client needs are met and track program data in accordance with reporting requirements. Supervision is exercised over Peer Specialists. Direct supervision is received from a Program Coordinator.  Does related work as required.

TYPICAL WORK ACTIVITIES

        Conducts regular supervision meetings, case conferences, staff meetings and training sessions.

        Trains and orients new staff and provides regular performance feedback to ensure high quality services.

Manages staffing for situations that may require flexibility of time and area of assignment, including coordinating coverage as needed.

        Coordinates and collaborates with providers of substance use services in Onondaga County.

        Promotes the role of Peer Specialists among service providers and throughout the community.

        Assists in service planning with the provider system for individuals with unmet needs.

        Monitors and reviews documentation and service plans.

        Participates in development and evaluation of program goals and objectives.

        Compiles program statistics and completes summary reports in accordance with program requirements.

        Participates in public health preparedness activities as trained and assigned.

Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

        Good knowledge of Onondaga County service systems and Health Department services.

Ability to build and foster strong working relationships with community agencies, providers and program participants.

        Ability to effectively supervise and mentor staff.

Ability to use personal computers and associated software to maintain electronic records, reports and statistics as required for program function and evaluation.

        Ability to communicate effectively, both verbally and in writing.

MINIMUM QUALIFICATIONS:

Open Competitive:

  A)  Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s degree or higher; or,