MOTOR EQUIPMENT DISPATCHER (TRANSPORTATION)
DISTINGUISHING FEATURES OF THE CLASS
The work involves responsibility for operating a central two-way radio system for highway maintenance equipment in receiving, sending and monitoring messages and keeping routine daily records of activities. Under general supervision of a Highway Maintenance Section CL or an administrative superior or crew leader, an employee in this class performs specialized work in receiving, monitoring and sending messages to maintenance or service crews from a central radio of a two-way communications system. Employees in this class exercise little independent judgment. Equipment is dispatched according to order by superior or pre-arranged standard operating procedure. Emergency situations are referred to appropriate supervisor or specialized emergency crew. An employee in this class also performs routine clerical work in keeping a log of the day's activity and time records. Does related work as required. During the winter, everyone including trainees performs snow and ice control activities. Winter snow and ice control activities will involve a shift in your normal work hours.
Transmits messages and job assignments between various units working in the field on construction, snow and ice removal, maintenance and repair, animal control.
Executes routine and emergency call outs for snow and ice removal as directed.
Creates and tracks excavation request in the designated State system.
Receives radio reports of location from highway maintenance workers; tells highway maintenance workers the official time of each report; records all communications on a simple radio log by posting unit number, time of transmission and location of unit.
Informs highway maintenance workers of location of next work assignment at the request of superiors; may send equipment to an emergency work site following detailed standard operating procedure which indicates which type of vehicle to send to what type of job and/or which geographical sectors are covered by each vehicle.
Responds to incoming telephone calls and provides requested information or dispatches appropriate personnel and equipment; Operates radio, telephone and computer based telecommunication equipment to dispatch Sheriff/law enforcement, fire and medical emergency personnel and equipment;
May page department members by voice or intercom system to inform them of messages or telephone calls.
May sort complaint slips by type of complaint or bureau of the department involved.
May do simple alphabetical filing of complaint forms.
May write information in a variety of routine clerical records, consisting mainly of simple logs and lists.
May request and record weather information on simple check list form for the supervisor's use in making crew assignments.
May use a data entry terminal or personal computer for filing or obtaining information.
Good knowledge of department operations, personnel, equipment and location of buildings.
Good knowledge of the geography of the local road network.
Ability to react quickly and calmly in emergencies.
Ability to maintain a variety of simple logs and lists.
Ability to learn simple alphabetical filing.
Ability to transmit messages with good diction and a clear speaking voice.
Willingness to respond to emergencies and perform overtime work.
Physical condition commensurate with the demands of the position.