ASSOCIATE DIRECTOR OF EMPLOYMENT PROGRAMS
04670
Competitive
The Associate Director assists the Director of Employment Programs in overseeing and coordinating employment program services in the Department of Social Services. The incumbent assists in managing programs designed to aide public assistance recipients in locating, applying for, and obtaining employment or job training. This title is also responsible for oversight and coordination of assigned teams and processes, and for supervision of assigned staff. Represents the Department of Social Services by modeling work ethic and professionalism. Serves as an engaged member of the administration team. This position reports directly to the Director of Employment Programs. Does related work as required.
TYPICAL WORK ACTIVITIES
Assists in the formulation of policies and procedures for the employment and training efforts of the department.
Develops employment and training sources within the County.
Works with the Director of Employment programs in interpreting and implementing directives concerning work and training programs.
Conducts studies of the effectiveness of the department’s employment and training programs for public assistance clients and recommends changes to the programs.
Develops training programs using available resources and educational facilities which will provide clients with basic social, educational, and vocational skills to prepare them for employment.
Acts as a liaison with other county and community agencies involved in training and placement.
Keeps records required by State and local regulations.
Prepares and maintains records and reports on program activities.
Works with the Director of Employment Programs to evaluate current qualitative and quantitative status of work performance, policy and p0rogram culture.
Works with Director, and other leadership, in the development of agency-wide goals to ensure the program remains effective.
Facilitate the development of operational strategies and measurement mechanisms in response to program-wide goals and directives.
Responsible for the oversight of all training facilitated within the DSS Employment Program.
Ensures staff training, including new hire training, is comprehensive, meets regulatory and agency goals, and provides appropriate staff development.
Participates in need assessment for both staff and clients. Makes adjustments to staff development offerings and client training and curriculum based on collected feedback.
Offer suggestion and support to the Director in developing the biennial Onondaga County local employment plan.
Oversee work verification audits consisting of reviewing and creating corrective action for 72 cases on a bi-annual basis.
In collaboration with Director, conducts annual SNAP employment and training and NYS employment audits in conjunction with The Office of Temporary Assistance and Disability Assistance. Creates corrective action, communicates to leadership and adjust procedures as needed.
Communicates with OTDA Employment Services Advisor regarding updates to policy and guidance from NYS.
Coordinate, assign and/or lead special projects as assigned.
Coordinate with the Department of Social Services – Economic Security and a variety of community agencies in the development, implementation k and oversight of employment program initiatives.
Responsible for detailed knowledge of managing all caseloads; medically exempt, work limited and mandatory of both applicants and recipients of Temporary Assistance.
May be directly responsible for the operations of one or more teams
Other duties as assigned.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of the problems of the economically disadvantaged and the unemployed.
Good knowledge of the provisions of social services law, rules and regulations relating to the employment of clients.
Good knowledge of the problems of the economically disadvantaged and the unemployed.
Good knowledge of interviewing and placement techniques.
Working knowledge of economic conditions and trends of the local labor market.
Working knowledge of the community organizations and human services agencies.
Ability to work with clients in a variety of counseling and vocational guidance situations,
Ability to plan, direct and supervise the work of others.
Ability to establish and maintain effective relationships with others.
Ability to communicate effectively both orally and in writing.
Ability to perform close, detail work involving considerable visual effort and strain.
Ability to prepare and manage a program budget.
Ability to operate a computer terminal
Good interviewing skills.
Ability to use independent judgment, critical thinking, and active listening to identify complex problems, and implement solutions.
Ability to deal with complex, inter-relational governmental systems such as social welfare and employment training.
Good knowledge, understanding and sensitivity to the diversity of culturally diverse and underserved populations.
Promotional
Four (4) years permanent competitive class service as a Principal Employment Counselor.
Open Competitive
A. Graduation from a regionally accredited or New York State registered college or university with a Baccalaureate Degree and five (5) years of professional level work experience, or its part time equivalent, providing direct service to educationally and/or economically disadvantaged individuals, two (2) years of which must have been in a supervisory capacity; or,
B. Nine (9) years of full time paraprofessional or professional level work experience, four (4) year of which must have been professional level work experience as defined in (A), two (2) years of which must have been in a supervisory capacity..
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