The work involves responsibility for a variety of administrative and training functions at the Hillbrook Detention Facility.  Under the general supervision of the Assistant Director of Juvenile Detention Services, an employee in this class is responsible for the effective administration, planning and delivery of staff training, as well as recruitment of child care staff.  Work also involves analyzing, designing and implementing training systems to support residents and promote staff safety/well-being, as well as to adhere to best practices and standards.  Oversight is exercised over all direct care staff including child care, education, and social work staff  Does related work as required.



Provides personnel management by recruiting and interviewing candidates, making recommendations in regards to candidates, monitoring work progress, observing staff and providing feedback on performance, and coaching in regards to areas in need of improvement.

Reviews staffing patterns through duties assessments to discern problems, inefficiencies and gaps in production in order to assign and/or reassign responsibilities and report findings to the Director of Operations.

Maintains certification as a trainer in state approved behavior management systems and delivers training to all appropriate staff at time of hire, as well as additional trainings as required.

Maintains training records for all staff and ensures that all staff are up to date on necessary and required training certifications;

Conducts administrative critical incident debriefings and provides feedback and direction to Detention Home Counselor II’s in regards to addressing individual staff members strengths/weaknesses.

 Analyzes critical incident data to identify trends and formulate plans to systemically improve processes and functioning.

Researches, compiles and edits written reports and memoranda.

Monitors and evaluates staff adherence to facility policies, and provides appropriate feedback and counseling.



Thorough knowledge of the principles and practices of detention settings, behavior management systems, conflict resolution, and adolescent development,

 Thorough knowledge of the principles and practices of public administration inclusive of administrative, management and planning techniques.

Good knowledge of the NYS Office of Children and Family Services (OCFS) and NY State Commission of Corrections (SCOC) Specialized Secure Detention Regulations.            

Working knowledge of County and departmental organizations, policies and procedures.

Ability to analyze working situations, procedures and data processing systems and to recommend appropriate solutions and improvements.

Ability to carry out and compile assignments with minimum instructions, often under conditions where there is no available precedent.

Ability to express oneself clearly and concisely, both verbally and in writing.

Ability deal effectively and communicate well with all levels of personnel.




Open Competitive

A) Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor's degree and four (4) years of professional-level work experience, or its part‑time equivalent, in a juvenile justice services program; or,

B) Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate's degree and six (6) years of paraprofessional or professional-level work experience, or its part-time equivalent, working with juveniles, four (4) years of which must have been professional-level work experience in a juvenile justice services program.



Date of Original Composition 05/2021