The work involves supporting the management of data science projects, performance management, and open data initiatives as part of the Office of Accountability, Performance and Innovation for the City of Syracuse. An employee in this class is responsible for working with departments, stakeholder partners, and other aligned agencies and organizations to define project scopes, acquire data, manage stakeholder communications, maintain and communicate timelines for deliverables, and ensuring that projects deliver value. The employee is allowed the use of independent judgement and initiative under the general direction of the Director of Innovation. Does related work as required.




Establishes, maintains, and manages relationships with client departments, offices, and external City partners around analytics and data-sharing.

Consults with user to ascertain required project scopes and results.

Performs cost benefit analysis and feasibility on computer applications

Devises/applies plans to upgrade from annual methods to computerized systems

Prepares workflow processes

Consults with vendors to ascertain the products available to meet the customer’s needs.

Assigns personnel to projects and directs their activities.

Provides technical guidance, assistance and/or training to project staff.

Conducts staff meetings.

Formulates and implements policies.

Supports the creation and implementation of analytics pilot projects and cross-agency data sharing programs aimed at growing analytics capacity citywide.

Ensures that projects are delivered on-time and within scope.

Pursues opportunities around civic data and technology projects and connects interested stakeholders to city opportunities or challenges.

Writes program instructions in a specific programming language.

Develops reports, prepares data for export, establishes procedures for importing of data

Analyzes communication requirements with software.

Prepares data for display on media such as Internet, Intranet, PDSs, laptops, etc.

Handles special projects and initiates as assigned.





Strong analytical, problem solving, and communication skills, including mapping of business needs or issues to technical solutions.

Ability to communicate technical nuances in plain language with partners of varying technical background.

Ability to solve problems and demonstrate critical thinking skills.

Ability to debug software and hardware issues.

Knowledge of R or Python programming language.

Knowledge of business intelligence tools.




  1. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor’s degree AND two (2) years work experience, or its part time equivalent, in community work which utilized analyzing computerized data or research ?, OR;

  2. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor’s degree in Computer Science, Mathematics, Engineering, or a closely related field

10/2019 Date of Original Composition