An employee in this class is responsible for planning and coordinating the schedule of the Executive Director of the Syracuse Regional Airport Authority (SRAA). Work includes maintaining confidential and complex information and representing the Executive Director in his/her absence. Work is performed under the general supervision of an administrative superior with a considerable amount of leeway for the exercise of independent judgment in fulfilling work assignments. Supervision is exercised over a small number of paraprofessional staff. Does related work as required.





Plans and coordinates the schedule of the Executive Director, ensuring it is followed and maintained.

Manages an active calendar of appointments and working closely with the Executive Director to keep him/her well-informed of upcoming commitments and responsibilities and following up appropriately Regulates access to the Executive Director's time and office, while organizing suitable opportunities for direct contact.

Represents the Executive Director in his/her absence.

Accepts telephone calls and visitors on behalf of the Executive Director and answers or directs inquiries.

Maintains strict confidentiality regarding restricted communications and information.

Completes administrative tasks such as collecting and analyzing information, preparing expense and other reports, correspondence, and complex and detailed travel plans, itineraries, and agendas, as well as compiling materials for travel related meetings.

Develops and maintains filing systems for meeting discussion records, for historical reference and information retrieval.

Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Executive Director, and formulates a response or makes a referral, if appropriate.

Communicates directly, and on behalf of the Executive Director, with Board members, stakeholders, and others, on matters related to the Executive Director's programmatic initiatives.

Facilitates communication between the office of the Executive Director and internal departments.

Maintains professional and technical proficiency by attending educational workshop, reviewing professional publications, establishing personal networks, and participating in professional societies.





Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

Strong interpersonal skills and the ability to build relationships.

Expert level written and verbal communication skills.

Knowledge of Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platforms.

Ability to be proactive in problem-solving and decision making.

Ability to be a resourceful team player, as well as showing exceptional independent effectiveness.

Ability to use discretion in handling confidential information and demonstrate the highest level of public service and response.

Ability to achieve high performance goals and meet deadlines in a fast paced environment.

Ability to actively seek opportunities and propose solutions.

Ability to supervise.




  1. Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree in Business, Public Administration, Political Science, Secretarial Science, Management, Human Resources, or a closely related field AND four (4) years of professional level work experience providing direct administrative support for senior management (C-Suite/Executive Director level); two (2) years of which must have included supervising staff; or,

  2. Eight (8) years of professional level work experience, or its part time equivalent, in a (A) above; or,

  3. An equivalent combination of the limits of (A) and (B) above.

4/2019 Revised