COMPUTER REPAIR TECHNICIAN (WATER ENVIRONMENT PROTECTION) 03453
DISTINGUISHING FEATURES OF THE CLASS
The work involves responsibility for installation, programming, troubleshooting and maintenance of a real-time Supervisory Control and Data Acquisition (SCADA) system for the Onondaga County Department of Water Environment Protection (WEP). An employee in this class performs technical repairs and upgrades to the SCADA system hardware (e.g. Programmable Logic Controllers [PLCs], Ethernet switches, servers); investigates problems with the aid of diagnostic software disks, logic probes, voltmeters, and oscilloscopes; and under the supervision of the Systems Programmer, programs SCADA system software. An employee in this class will function independently, with little supervision of the technological aspects of his/her job. Although an employee of this class instructs others on the proper use and operation of the SCADA system, supervision is not a function of this position. Employees in this class are required to operate motor vehicles. Does related work as required.
TYPICAL WORK ACTIVITIES
Troubleshoots and repairs problems with SCADA system hardware (PLCs, Ethernet switches, servers, etc.).
Investigate problems with the use of diagnostic software disks, logic probes, voltmeters, and oscilloscopes.
Installs, checks, and tests new equipment for reliability.
Connect new hardware to the SCADA system network.
Work with contractors/vendors providing SCADA system integration.
Diagnoses problems with the equipment and ascertains the best and most cost-effective method(s) for solving them.
Provide support to WEP instrumentation and electrical staff in testing/troubleshooting field equipment.
Interact with manufacturer’s engineering department regarding difficult equipment repair problems.
Instruct personnel on proper use of SCADA system.
Solve problems associated with software compatibility.
Keep current with changes in SCADA and process control technology.
Recommend state-of-the-art methodology and necessary equipment to better serve the public and accomplish the department’s goals.
Assist in preparation of specifications for the purchase of new electronic equipment.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of principles and practices of diagnosis, maintenance, and repair of personal computers, servers, network switches and their operating systems.
Good knowledge of theory and operation of digital computer logic, equipment and SCADA/PLC systems.
Good knowledge of communications protocol.
Skill in the use of electrical and electronic testing tools and equipment.
Familiarity with virtual machines.
Ability to interact and cooperate within a team environment that supports communication, development and growth.
A. Graduation from a regionally accredited or New York State registered college or university with an associate’s degree in Electrical Technology or a closely related field and one (1) year of work experience, or its part time equivalent; in the repair and maintenance of SCADA/PLC systems or in SCADA/PLC programming; or,
B. Completion of a course in Technical Computer Repair from a recognized technical business or training school and two (2) years of work experience, or its part time equivalent; in the repair and maintenance of SCADA/PLC systems or in SCADA/PLC programming; or,
C. Three (3) years of work experience, or its part time equivalent; in the repair and maintenance of SCADA/PLC systems or in SCADA/PLC programming; or,
D. An equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above.
1/2019 date of original composition