The work involves responsibility for the enforcement of ordinances, rules and regulations pertaining to ground transportation services at Syracuse Hancock International Airport. The work also involves monitoring the activities of ground transportation operators at the airport to ensure the proper provision of contractual services. An employee in this class is expected to anticipate periods of increased passenger traffic and to adjust available transportation service accordingly. Under general supervision of the Executive Director, an employee in this class exercises independent judgement, tact and diplomacy when dealing with taxi and bus drivers to obtain compliance with airport regulations and with the general public. Work assignments are received orally and in writing. Work is reviewed by observation and through submission of reports. Does related work as required.




Manages the Ground Transportation permit process, reviews applications, approves permits, and

issues permits.

Inspects ground transportation vehicles to insure that they are properly licensed and authorized

to operate at the airport.

Inspects vehicles for ongoing compliance with current vehicle equipment requirements.

Monitors the arrival and departure of transportation carriers required to maintain scheduled

operations and record exceptions to schedules.

Keeps a record of number of passengers in departing vehicles, specifically those operating on a

contract basis and paying a head charge; loads and starts airport taxi cabs and shuttle buses.

During peak periods of passenger traffic, contacts taxi cab drivers or companies to increase

ground transportation service.

Ensures that drivers of various ground transportation vehicles conform to regulations regarding

loitering or entering the baggage wing of the terminal.

Supervises and participates in informing the public of various ground transportation services,

places of interest, etc.

Prepares a variety of reports regarding ground transportation activities and violations of

ordinances, laws or regulations.






Good knowledge of the ordinances, rules and regulations pertaining to ground transportation.


Ability to exercise good judgement when administering applicable ordinances, rules and regulations, and when dealing with emergency situations.

Ability to maintain good working relationships with ground transportation operators, security

officers and airport staff.

Ability to be informative and tactful when dealing with the general public.

Ability to prepare a variety of written reports.

Ability to supervise in a manner conducive to full performance.

Ability to understand and follow oral and written instructions.





A. Graduation with an Associate’s Degree, or higher, from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees, and one (1) year of work experience, or its part time equivalent, that involved face‑to‑face contact with the general public to ensure compliance with rules or regulations or to impart instruction, direction or information; or,

B. Completion of sixty (60) semester credit hours and one (1) year of work experience, or its part time equivalent, as described in (A) above; or,

C. Three (3) years of work experience, or its part time equivalent, as described in (A) above.



7/2018 Revised