The work involves responsibility for overseeing correctional casework services. Work of this class is performed at a professional level in a correction setting. Work is to be performed under the general direction of a professional or administrative supervisor, but with significant autonomy of interaction with professional staff of social workers or other discipline as necessary. Supervises a staff of professional, paraprofessional and/or technical subordinates. Does related work as required.




Is responsible for the supervision, training and development of assigned professional, paraprofessional and/or technical staff.

Assists assigned staff in planning work, and aids in applying policies, directives, and techniques through individual conferences, and staff meetings.

Evaluates progress of staff supervised and takes remedial action where appropriate.

Reviews case plans and recommendations. Approves and monitors action plans as necessary.

Familiarizes subordinate staff with state and community resources.

Observes, reviews, and analyzes casework activities and reapportions caseload as necessary.

Confers with staff members of other divisions and agencies on particular cases or problems and practices.

Maintains cooperative working relationship with other supervisors in order to achieve a coordinated institutional program.

Establishes case management objectives and monitors set objectives to ensure their accomplishment.

May carry a caseload as work load and staffing levels require.

May assume the responsibilities of the Director of Program Services in his/her absence.

Enforces all County Rules and Regulations including those relating to employee attendance and sick time use and abuse.




Thorough knowledge of modern corrections case management principles and practices.

Thorough knowledge of social, economic, cultural and physical factors in terms of their impact upon correctional programming.

Thorough knowledge of casework delivery systems.

Thorough knowledge of corrections case management record systems.

Good knowledge of supervisors principles and techniques.

Good knowledge of State and Federal laws, rules, regulations and policies applicable to corrections case management.

Good knowledge of State and community resources of value to corrections programming.

Working knowledge of other service disciplines which typically interact with corrections.

Working knowledge of judicial and administrative procedures applicable to the inmate.

Ability to prepare and maintain appropriate records and reports as required.

Ability to establish and maintain effective working relationships with peers, subordinates and supervisors.

Ability to interpret programs to a variety of publics.

Ability to establish units objectives and means of measuring performance objectives and ability to take remedial action where required.

Ability to organize time, staff and resources to achieve the unit objectives.

Ability to supervise professional case workers and resolve workers problems and client issues.

Ability to communicate information in a clear and concise written and oral fashion.

Physical condition commensurate with the demands of the position.




One (1) year of permanent competitive status as a Correction Counselor II.

Two (2) years of permanent competitive status as a Correction Counselor I.




Open Competitive:


A) Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelors Degree and three (3) years, or its part‑time equivalent, of professional level case management or casework experience in corrections, parole, probation or related recognized agency; or,

B) Seven (7) years of paraprofessional or professional level work experience, or its part‑time equivalent, three (3) years of which must have been in a capacity as described in (A) above; or,

C) An equivalent combination of training and experience as defined by the limits of (A) and (B).



10/02 Revised