This is public contact work promoting and operating a federally funded program subsidizing partial housing costs for families meeting needed criteria at the Syracuse Housing Authority. The work is performed under the general direction of the Executive Director according to detailed and complex written guidelines. General supervision may be exercised over the work of a small clerical and technical support staff. The position is concerned with all aspects of the program including publicity, informational presentations, tenant and owner eligibility and contract administration. Some means of traveling to housing sites other than public transportation is required for adequate job performance. Direct supervision is exercised over the work of a small staff. Does related work as required.




Publicizes the rental assistance payments program to inform low income potential applicants as well as owners, property managers and real estate brokers of the program advantages.

Supervises the department which receives applications for housing assistance payments and screens them against HUD criteria; oversees management of the wait list in accordance with HUD guidelines and the Syracuse Housing Authority Administrative Plan.

Supervises the staff responsible for the certification and re-certification of family incomes to ensure timely processing of the tenant rents, utility assistance payments, housing assistance payments and Rent Reasonableness assessments.

Provides program and housing market information to applicants, participants and landlords and interprets regulations and policies.

Supervises staff which reviews requests for tenancy approval to ensure compatibility with local policy and federal guidelines.

Supervises and occasionally performs the inspection of housing units being considered for the program and units currently being subsidized by the program to ensure that HUD housing quality standards are being met.

Negotiates contracts with owners for participation in the program.

Prepares periodic and special reports as required regarding the status of the program and its participants.

Submits statistics and documentation of activities to HUD and other government agencies.

Develops information on local housing market through ongoing research.

Monitors program budget and funding to maximize administrative fees and voucher utilization.

Oversees management and ensure efficiency of HUD special funded programs such as Family Self-sufficiency and Home Ownership Programs.

Encourages amicable tenant landlord relationships and mediates disputes and misunderstandings.

Refers families to appropriate social service or other government agencies whenever need is perceived.

Administers contracts and takes appropriate action in case of non‑compliance or default.

Meets with property owners, real estate brokers, tenant or welfare associations and civic, charitable or neighborhood organizations to explain provisions of the program and develop good working relationships within the community.

Authorizes disbursements of housing assistance payments according to guidelines for approved recipients.




Good knowledge of the provisions, rules and regulations of HUD housing assistance program.

Good knowledge of economic and social factors related to housing programs.

Good knowledge of the principles and practices of supervision.

Working knowledge of local housing market.

Ability to interpret laws, regulations and policies to the public.


Ability to inspect and evaluate condition of housing units.

Ability to communicate both orally and in writing.

Ability to develop good working relationships within the community.

Ability to prepare reports.






Two (2) years of permanent competitive class status in the title of Assistant Housing Assistance Payments Program Supervisor.




A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a baccalaureate degree in social sciences, human services or resources, business administration, public administration, property management or a closely related field, and three (3) years of paraprofessional or professional level work experience, or its part-time equivalent, in the management or operation of a housing assistance program for low income persons, one (1) year of which must have been in a supervisory capacity; or,


B. Seven (7) years of paraprofessional or professional level work experience, or its part‑time equivalent, three (3) years of which must have been in the management or operation of a housing assistance program for low income persons, one (1) year of which must have been in a supervisory capacity; or,


C. An equivalent combination of training and experience as described in (A) and (B) above.



NOTE: Successful completion of graduate semester hours may be substituted for work experience as follows: Sixty (60) graduate semester hours is equivalent to two (2) years of non‑supervisory work experience. Thirty (30) graduate semester hours is equivalent to one (1) year of non‑supervisory work experience.




Possession of a valid Class D driver's license issued by the New York

State Department of Motor Vehicles at time of appointment. Vehicle is necessary.



11/09 Revised