The work involves responsibility for planning, coordinating and supervising the development and implementation, of a variety of programs for the elderly and disabled residents of the Syracuse Housing Authority (SHA). Additionally, an employee in this class provides staff support to SHA resident organizations, advocates for the elderly and disabled residents, and supervises a small number of staff providing transportation services to residents. Work is performed under the general supervision of the Executive Director with leeway given for the exercise of initiative and independent judgment in the daily routine of activities and programs. Work is reviewed through conference with assistance provided in the development of new programs, handling of problems and securing of additional program funds. General supervision is exercised over a small number of part­-time Bus Drivers. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required.


Coordinates various community services and programs for the elderly residents of public housing including multiple elderly high rise apartment buildings:

Assists the tenant organizations in organizing, electing officials, planning, and setting up programs and operating with independence in order to ensure the continuity of tenant organizations:

Provides staff support to tenants and tenant organizations in the form of officer training sessions, notices and printed materials, advice and assistance in planning and implementing programs and activities for senior residents:

Meets with community agencies to seek programs and services, solicit help, seek funding, exchange information and advocate for elderly tenants:



Good knowledge of the characteristics needs and interests of elderly public housing residents in the areas of health, recreation, education, social services and similar activities.

Good knowledge of local community agencies, facilities and services which can be utilized to aid residents. Good knowledge of federal, state, and local housing regulations as they apply to agency programs.

Ability to plan, coordinate, organize and direct a variety of service programs and activities for the elderly. Ability to supervise employees.

Ability to communicate effectively both orally and in writing.

Ability to establish and maintain cooperative and effective working relationships with public and private agencies, fellow employees, and SHA residents.

Ability to maintain records.

Ability to secure the cooperation of others.

Ability to successfully work with and serve a diverse local community.



Open Competitive:

  1. Graduation with a Bachelor’s Degree from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees in Social Work, Public Administration, Human Services, Human Resources, Social Science or a human service related field and two (2) years of professional level work experience, or its part time equivalent, in the delivery of a human service program (educational, recreational, health, housing, etc.) to low income adults; or,

  2. Six (6) years of professional level work experience, or its part time equivalent, in a human service field, two (2) years of which must have been professional level work experience in the delivery of a human service program (educational, recreational, health, housing, etc.) to low income adults; or,

  3. An equivalent combination of training and experience as defined by the limits of (A) and (B) and (C).

7/2017 Revised