DISTINGUISHING FEATURES OF THE CLASS

This work involves responsibility for performing highly skilled technical work in the maintenance and repair of a telecommunications network system.

Under the general supervision of a higher level administrator, an employee in this class isolates and repairs a failing element of a specific telecommunications unit of line. Employees are also responsible for monitoring the network for problems of response time and for the installation of the network equipment. The position also requires an employee to confer with vendor representatives, system programmers, and console operators. Supervision is typically not performed by an employee in this class. Does related work as required.

TYPICAL WORK ACTIVITIES

Maintains, installs, and repairs electrical, telecommunication equipment and network component units such as modems, terminals, controllers, teleprinters and multiplexers.

Monitors and controls the network for problems of response time and initiates necessary corrective action.

Troubleshoots network component unit problems utilizing multimeters, oscilloscopes, data line monitors, breakout boxes and Halcyon line analyzers.

Isolates problems to specific unit of line and makes board component repairs.

Confers with users, technical staff and vender representatives to identify network problems, order replacement parts and supplies, and expedite repairs.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Thorough knowledge of the principles of electronic technology as applied to trouble shooting procedure and preventive maintenance.

Good knowledge of the concepts, use and abilities of a computer system inclusive of telephone data line characteristics both dedicated and dial.

Ability to judge facts and circumstances choosing correctly between several alternatives.

Ability to relate well to both system users and technical people.

Physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

Promotional

One (1) year of permanent competitive class status in the title of Computer Equipment Maintenance Specialist.

Open Competitive

One (1) year of full time work experience or its part time equivalent in the field of electronic telecommunication systems repair or maintenance.

NOTE:

Successful completion of training in Electronics, Electronic Technology or a closely related field at a regionally accredited or New York State registered college or technical or trade school may be substituted for the required work experience on a year-for-year basis.

3/01 Revised